Casino Host
Quick Apply Full-time 1 hour ago Full Job Description
Essential Functions:
Responsibilities - Ensure the confidentially of guests lists for telemarketing.
Ensure motivations, discipline and training are on going.
Work with hotel desk on casino-block rooms.
Handle guest requests and complaints as received.
Inform manager when request or complaint is above their approval.
Interface with cage on credit issues and make strong approach to VIP guests to set credit lines.
Attends all tournaments and functions to interface with VIP guests and offer assistance whenever needed.
Keeps manager informed of all activity within the department to ensure their assigned shift runs smoothly and is performing within the department and company guidelines.
Work closely with VIP at all events to insure guest requests and arrangements are handled quickly and efficiently.
Ensure communications are maintained at the highest level.
Monitor customer trends of assigned guests, as assigned to host in ACSC system.
Increase profitability of casino revenues through established customer base, as assigned to host in ACSC system.
Increase casino rated play and Club Fitz membership through on-casino-floor selling of card membership.
Track new customer trends through new card sign-ups, as assigned to host in ACSC system.
Requirements:
Excellent communications and customer relations skills.
Organizational skills to assist with events and scheduling knowledge to assist manager at peak periods.
Computer knowledge including AS400, Word, and Excel.
Two years Casino Host experience.
Prior experience in Table Games, Slots, Marketing and Hotel areas is very helpful Drivers licenses of state you live in.
Must be able to obtain and maintain Mississippi Gaming Badge.
Must be 21 or older Job Type:
Full-time Pay:
$38,000.
00 - $56,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Holidays Monday to Friday Weekend availability
Experience:
Casino Guest Service:
1 year (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Essential Functions:
Responsibilities - Ensure the confidentially of guests lists for telemarketing.
Ensure motivations, discipline and training are on going.
Work with hotel desk on casino-block rooms.
Handle guest requests and complaints as received.
Inform manager when request or complaint is above their approval.
Interface with cage on credit issues and make strong approach to VIP guests to set credit lines.
Attends all tournaments and functions to interface with VIP guests and offer assistance whenever needed.
Keeps manager informed of all activity within the department to ensure their assigned shift runs smoothly and is performing within the department and company guidelines.
Work closely with VIP at all events to insure guest requests and arrangements are handled quickly and efficiently.
Ensure communications are maintained at the highest level.
Monitor customer trends of assigned guests, as assigned to host in ACSC system.
Increase profitability of casino revenues through established customer base, as assigned to host in ACSC system.
Increase casino rated play and Club Fitz membership through on-casino-floor selling of card membership.
Track new customer trends through new card sign-ups, as assigned to host in ACSC system.
Requirements:
Excellent communications and customer relations skills.
Organizational skills to assist with events and scheduling knowledge to assist manager at peak periods.
Computer knowledge including AS400, Word, and Excel.
Two years Casino Host experience.
Prior experience in Table Games, Slots, Marketing and Hotel areas is very helpful Drivers licenses of state you live in.
Must be able to obtain and maintain Mississippi Gaming Badge.
Must be 21 or older Job Type:
Full-time Pay:
$38,000.
00 - $56,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Holidays Monday to Friday Weekend availability
Experience:
Casino Guest Service:
1 year (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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