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Sous Chef

Company Name:
Penn National Gaming
Overview:
Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation's largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.
Your daily responsibilities include:
Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities
Administers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free
Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items
Ability to perform the functions of any culinary task assigned within kitchen such as broiler, saut , Asian and prep when needed
Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)
Supports safety and accident prevention programs (knife handling, proper lifting)
Monitoring/implementation of garbage separation and disposal as per standards
Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction
Visibility to customer, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues
Presents oneself as a credit to Company and encourages others to do the same
Performs all other related and compatible duties as assigned
To be successful in this position it will require the following skill set:
Bachelor's degree (B.A./B.S.) from an accredited four-year college or university is preferred
Two years progressively more challenging experience in a large volume, high quality food establishment
Knowledge of menu planning, soups, sauces, meat, poultry and seafood items is required
Knowledge of Food & Labor costs
Proven problem solving and critical thinking skills required
Must possess excellent customer service and employee relations skills
Good oral and written communication skills, must be fluent and literate in English
Must be able to listen and respond to visual and aural cues
Teamwork - ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations
Compliance with all regulatory, governmental, and safety requirements
Effective labor management to minimize overtime and ensure appropriate staff assignment to guest traffic flow
Development of team to include completion of all required training and knowledge of all policies and procedures relating to their positions
Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
Knowledge of and compliance with department, property and company policies and procedures
Maintain health department standards and regulations - inspection scores should be at or above standards. Cleanliness of restaurant
Price/value of outlet
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with:
If you''re truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It''s Good To Be PENN!"
Job ID: 2014-20577
Casino Property: Hollywood Casino Tunica
Location: US - MS - Tunica Resorts
Posted Date: 6/26/2014
Position Type: Regular Full-Time
Category: Food and Beverage

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