Security Shift Supervisor/Investigator

Company Name:
Penn National Gaming

Don't just work. Work Happy.
A career in gaming? At Hollywood Casino Tunica we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include:
Assist the Security Manager in achieving and maintaining departmental goals on assigned shifts. Direct all Security activities
Monitors activity regarding Gaming Commission regulations and company policies
Handles compliance matters related to the Security Department
Supervise, train and coordinate staff
Monitors incident reports, ensure accurate and effective handling, and initiates the investigation process
Develops implements and maintains required internal and external reporting procedures. Monitors exclusion list and ensures effective enforcement where appropriate
Operates a motorized vehicle
Monitors facilities and department expenses
Keep Security Manager apprised of all incidents regarding guests and employees
To be successful in this position it will require the following skill set:
Bachelor's degree (B.A./B.S.) from an accredited four-year college or university preferred
Strong leadership, supervisory and interpersonal skills
Must be proficient in Microsoft applications (Excel, Access, Word)
Effective communication (written and verbal)
Previous experience in a Security or law enforcement, prefer 3 years
Broad knowledge of Casino rules and regulations, policies and procedures
Familiar with the operation of communications and camera equipment on property
Able to handle stressful situations dealing with the general public
Strong analytical, oral and written skills
Need tact when dealing with difficult customers
Bend, jump, twist, crouch, grip and carry heavy loads
Run on level surfaces, as well as, up and down stairs
Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations
Ability to effectively and efficiently move around all work areas including walking and standing
Required to initiate positive interactions with guests and employees
Initiate interactions rather than wait for a guest to approach
Pro-actively encourage guests and employees to have fun to enhance their experiences
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with:
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer

Job ID
Casino Property
Hollywood Casino Tunica
US-MS-Tunica Resorts
Posted Date
Position Type
Regular Full-Time

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