Horseshoe VIP Hi Limit Beverage Server (PT)

Essential Duties and Responsibilities
Provides fast, friendly, professional beverage service to casino guest; carries full trays on every round.
Takes drink orders, communicates with bartender and presents drinks to guest.
Maintains clean and stocked workstation
Handles money according to procedure
Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
Serves as ambassador of goodwill while working at customer and public functions; appears in publicity photos.
Follows standard procedure for Service Recovery.
Job Specifications
At least 1 year previous money handling position required.
Must perform job duties in uniform (2 piece bathing suit).
Must maintain appearance standard compliant with uniform including weight and measurements.
Must have knowledge of beverages, glassware, garnishes and complete knowledge of tray service and cocktail ingredients.
Work requires effective communication in English, both verbal and written form in a professional manner.
Work requires interactions with customers, public and co-workers.
Work requires teamwork with other staff members.
Work requires ability to accurately count money and provide change.
Work requires schedule flexibility which may include nights, weekends, holidays and overtime as needed.
Working Conditions
Fast paced, high volume environment involving constant public interaction. Requires standing, walking and lifting a minimum of 20 lbs. repeatedly. Must be able to work entire shifts outdoors. Shifts may vary based on business needs. Must be able to sit, stand, bend, crouch, stoop, kneel, crawl, twist and balance when performing job duties. Must be able to respond to both visual and aural cues. Must be able to read, write, speak and understand English.

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