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COUNT TEAM SUPERVISOR MULTI-PROPERTY

Overview

Don t just work. Work Happy.

A career in gaming? At Hollywood Casino Tunica we think you ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

  • Responsible for providing guidance and daily supervision to staff in the Count department. Supports and administers operational goals and monitors achievements of performance and profit objectives.

  • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to deadlines.

  • Responsible for supporting compliance to departmental budgets.

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.

  • Ensures currency is accounted for and recorded in accordance with company policies and procedures

  • Manually count large amounts of currency

  • Responsible for rotation of duties per MGC regulations

  • Reviews and compiles reports generated by the Count Team

  • Ensures company assets are properly accounted for and secured

  • Account for all slot, poker and table games documentation

  • Oversees the maintenance of machinery used in count room operations

  • Operates the currency counting machines

  • Ability to function with secured access for ingress/egress to the count rooms

  • In the absence of Count Room Manager, responsible for the direct supervision of the count staff

  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

  • Maintains strict confidentiality in all departmental and company matters.

SUPERVISORY RESPONSIBILITIES

This job may or may not have supervisory responsibilities.

  • Manages work procedures and expedites workflow.

  • Provides coaching and counseling to team members.

To be successful in this position it will require the following skill set

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • Bachelor's degree (B. A.) or Associate's degree (A. A.) or equivalent from two-year college or technical school preferred; equivalent combination of education and experience will be considered.

  • Two years minimum experience in count operations or similar functions.

  • Ability to communicate with internal and/or external guests

  • Ability to read and comprehend company policy and procedures manuals, as well as departmental correspondence

  • Ability to effectively present information in one-on-one and small group situations to guest and Cast Members

  • Ability to write correspondence such as memorandums, procedures and departmental incident reports

  • Ability to read, write, comprehend and speak English

  • Ability to understand and perform duties in accordance with:

  • Departmental, property and company policies and standards

  • State Gaming Board requirements

  • Sarbanes-Oxley

  • Internal Controls

  • Ability to stand for extended periods of time.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee is required to stand for long periods of time.

The employee must regularly lift and/or move up to 100 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID
2018-52467

Casino Property
Hollywood Casino Tunica

Position Type
Regular Full-Time

Category
Accounting/Finance



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